Coast Solutions Group.

Operational Infrastructure for DSP Owners

Schedule a Call Explore Services
5,000+
Drivers Hired
Fantastic+
Scorecard Rating
Zero
ER Lawsuits in 5 Years
10+
Years Operating DSPs
98.7%
Driver Satisfaction
What We Do

We run your HR so you can run your routes.

Coast Solutions Group handles every HR function your DSP needs — from the first job posting to the final termination. Built inside our own active DSP operations. Every system tested against real audits, real Amazon standards, and real scorecards.

See Everything We Offer
01
HR Services
Recruiting, compliance, employee relations — four tiers scaled to your operation
→ 02
Launch & Reset
Onsite build-out for new launches and complete operational overhauls
→ 03
Training Programs
Driver readiness, manager development, and CEO coaching — delivered onsite
→ 04
Coast Intelligence
Weekly DSP operations briefs — dispute cards, scorecard interpretation, driver intel
→
The Stakes

In this model, HR mistakes
don't just cost money.

They cost your contract.

CAP — Corrective Action Plan

A CAP means Amazon is watching everything you do — and you're one bad week away from something worse. Most CAPs are triggered by HR and compliance failures. The exact things we manage.

BOC — Breach of Contract

A BOC is the beginning of the end for most DSP contracts. It happens when documentation fails, compliance is ignored, or an incident creates liability the operation can't contain. A single BOC can end a business that took years to build.

We've kept every client off both lists. Here's how.

✓
Continuous Compliance
I-9s, personnel files, OSHA logs, and posting requirements — maintained continuously, not just before an audit.
✓
DSP Hours HR Hotline
HR issues resolved the same day — before they escalate into the kind of incidents that trigger Amazon's compliance review process.
✓
Incident Documentation
Every disciplinary action, investigation, and termination documented to a legal and Amazon standard — the paper trail that protects your contract.
✓
Claims Management
Workers' comp and regulatory exposure handled proactively — preventing the liability situations that lead to BOC-level scrutiny.
Sound Familiar?

Check what applies to your operation.

The Cost of Going Without

What most DSPs pay — and what ours don't.

These numbers aren't a sales pitch. They're what happens when HR is handled by people who understand the DSP model — and what happens when it isn't.

Industry Average
$75,000

Average employee relations lawsuit — EEOC

Coast record: Zero lawsuits in 5 years
Annual Exposure
$178,750

Unemployment claims at 25% turnover — BLS

Coast clients: Under $5,000 / year average
Per WC Claim
$4,000

Industry average workers' comp claim — OSHA

Coast average: $2,302 — saving $160K–$320K/year

Most owners spend more on one bad situation than a full year of Coast service.

And that's before accounting for a CAP response, a BOC defense, or the cost of rebuilding an operation Amazon put on notice.

What Changes

What your operation looks like
six months from now.

Dreading every Amazon audit — files scattered, records incomplete
→
Audit-ready every day. No CAPs. No BOCs. No surprises.
Scrambling to fill routes every Monday — peak season is a crisis
→
Managed pipeline running continuously. Positions filled in days, not weeks.
HR, dispatch, ops, and compliance all running through you
→
35+ hours per week back. You run the business. We run the HR.
Workers' comp at $4,000 per claim, no claims process, no documentation
→
$2,302 average claim. Saving $160K–$320K per year.
From DSP Owners

The results speak
for themselves.

"I stopped scrambling before peak for the first time in years. The recruiting pipeline alone is worth the investment."

DSP Owner

West Coast · 95+ drivers

"Within 90 days I got my weekends back and my scorecard actually went up."

DSP Owner

Midwest Region · 85+ drivers

"We used to spend more on one workers' comp incident than an entire year of Coast service. The ROI is not even close."

DSP Owner

South Region · 200+ drivers

Read all client results →

Ready to stop doing it all yourself?

One conversation. No pressure. We'll tell you honestly if we're the right fit.

Schedule a Call